1. 30-Day Craftsmanship Guarantee
Every authentic WearSypher piece purchased through wearsypher.com is backed by our 30-Day Craftsmanship Defect Guarantee, effective from the date of confirmed delivery.
If a product demonstrates a verified material or manufacturing flaw within 30 days of purchase, WearSypher will remedy the issue at zero cost through repair, variant replacement, or full store credit.
2. Covered Structural Defects
Our guarantee protects against genuine manufacturing and assembly shortcomings:
- • Spontaneous seam unraveling or stitch rupture
- • Ribbed collar detachment or neckband tension failure under normal use
- • Yarn tension failure or weaving faults in 180 GSM / 240 GSM combed cotton
- • Twin-needle hem unraveling or unexpected seam twisting
- • Fabric flaws or bio-wash dyeing inconsistencies present upon delivery
- • Surface fabric pilling resulting from abrasive friction against bags or rough surfaces
- • Accidental rips, cuts, snags, pet punctures, or burns
- • Color fading caused by hot water, direct prolonged sunlight overexposure, or bleach
- • Shrinkage caused by machine tumble-drying
- • Third-party tailoring, dyeing, or structural modifications
3. Guarantee Exclusions & Normal Wear
Luxury Combed Cotton (180 GSM & 240 GSM) naturally matures, softens, and develops personalized character through wearing. Minor natural softening of fibers and expected gentle fading over extended laundering are hallmarks of pure organic cotton and are not classified as manufacturing defects.
4. Architectural Textile Engineering & Care Guide
To maintain the structured drape, density, and collar shape of your WearSypher investment, follow these essential care instructions:
| Fabric & Edition | Washing Protocol | Drying & Ironing Guide |
|---|---|---|
| 240 GSM Heavyweight Cotton (Oversized T-Shirts) | Machine wash cold (max 30°C / 86°F) inside out on delicate cycle. Use mild liquid detergent. Never apply chlorine bleach. | Do not tumble dry. Reshape collar while damp and flat dry horizontally in the shade. Warm iron on reverse side. |
| 180 GSM Everyday Luxury Cotton (Regular Fit T-Shirts) | Machine wash cold with similar monochrome colors. Gentle cycle to preserve ultra-soft combed handfeel. | Hang dry naturally in shade to preserve fit geometry. Cool iron on reverse if desired. Do not dry clean. |
5. Submitting a Guarantee Claim
If you observe a structural flaw within your 30-day window:
- Send an email to support@wearsypher.com with the subject: "Craftsmanship Guarantee Claim - [Your Order Number]".
- Attach 2 to 3 sharp, well-lit photographs displaying the defective seam, zipper, or hardware.
- Our quality engineers will inspect the photographic evidence within 24 hours.
- Upon approval, a courier reverse pickup is scheduled, and a brand new replacement piece is dispatched directly to you.
WearSypher
Mumbai, Maharashtra, India, 400101